June 17, 2025
By Iris Shu Liu
Identity verification provider Sumsub has launched an AI assistant, Summy, as the centerpiece of a major upgrade to its case management platform. The enhancement targets fragmented risk operations in financial crime investigations, offering an integrated, cross-functional hub powered by AI.
Summy generates holistic case profiles, aggregating user background, transaction history, and behavioral insights. The assistant also proposes intelligent next-step recommendations to accelerate investigator decision-making.
The release comes as financial crime teams confront increasingly sophisticated threats, including deepfakes, fraud-as-a-service offerings, and rapidly evolving scam typologies. This follows a 30% year-on-year increase in the global average fraud rate, rising from 2.0% in 2024 to 2.6% in 2025, heightening pressure on teams to act faster and more collaboratively.
Beyond the Summy assistant, key features of the upgraded platform include:
- Pre-configured, customizable workflow templates
- Unified access to client data
- Customizable case views and granular role-based access controls
- Real-time risk updates
- Fraud Network Detection
“Fragmentation is one of the biggest threats in modern risk management,” said Andrew Novoselsky, Chief Product Officer at Sumsub. “With the rise of deepfakes and complex fraud schemes, teams can’t afford to work in silos. That’s why we built a platform that’s not just unified, but smart—where AI like Summy supports every step of the investigation. This is a leap forward in making compliance faster, clearer, and more effective.
About the Author
Iris Shu Liu is a recent graduate of the HKBU Business and Financial Journalism Program. She was the winner for Best Business Reporting and Best Newspaper Design in the 2022 China Daily Campus Newspaper Awards (English Edition). She is currently an intern correspondent for National Business Daily (NBD), a China-based business daily newspaper with a readership and reach of 100 million.
Edited by Joe Pan, an editor at Blockwind News and an early adopter of blockchain technology. He has covered major crypto conferences globally since 2019 and moderated Web3 events across Asia. Joe is part of the founding team of Blockwind News and teaches Asia’s only accredited Master of Journalism course on “Covering Cryptocurrency and Blockchain” at Hong Kong Baptist University.
